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Bankia and Granada Provincial Council agree opening of an Ofibus mobile branch for municipalities with no fixed branch

10 May 2018

Category: Corporate

  • Partners will support initiatives to boost financial inclusion offering classes on electronic and digital banking in municipalities across the province that do not have a fixed branch. Campaign will be implemented through Guadalinfo: Andalusia’s social innovation network
  • Bank current has 11 mobile branches that can be visited to perform everyday banking transactions in municipalities across the provinces of Madrid, Valencia, Castellon, Avila, Segovia, La Rioja and Ciudad Real, and soon Granada
  • Users of the so-called Ofibuses perform around 108,000 transactions per annum through the service provided by the financial institution

Bankia’s chairman, José Ignacio Goirigolzarri, and the president of Granada Provincial Council, José Entrena, signed an agreement today under which the financial institution will launch an Ofibus mobile branch service to facilitate access to financial services for people living in a number of municipalities across the province.

This will see Bankia increase its existing fleet of 11 Ofibuses, which provide services every day to small municipalities across the provinces of Avila, Segovia, Valencia, Castellon, Madrid, La Rioja and Ciudad Real; now to over 210,000 people.

Thanks to the agreement, in 2019 the inhabitants of several municipalities across Granada province will be able to access basic banking services using these mobile branches, irrespective of whether or not they are Bankia customers.

The Bankia Ofibuses will enable users to perform everyday banking transactions such as withdrawing cash, making deposits or paying bills and taxes.

Bankia and Granada District Council also plan to launch several initiatives to boost financial inclusion. The partners will also develop and offer classes on electronic and digital banking in municipalities across the province that do not have a fixed branch. This campaign will be run through Guadalinfo: Andalusia’s social innovation network.

For Bankia’s chairman, José Ignacio Goirigolzarri, following the merger with BMN, Granada province “is one of the bank’s strategic areas and our aim is to be close to our customers and offer them banking solutions to make their lives easier”.

“We’re confident that new users will appreciate the usefulness and quality of this service, which we already provide at many other locations, much to our customers’ satisfaction,” Goirigolzarri added.

After signing the agreement, the president of Granada Provincial Council, José Entrena, thanked the bank’s chairman for its willingness to respond to the provincial institution’s request and cooperate with eliminating the financial exclusion of 40 municipalities in the province. Entrena stressed that all citizens are entitled to access banking services, irrespective of where they live.

He expressed his satisfaction with the agreement and the fact that solutions to overcoming financial exclusion are being found. “Our obligation here in Granada Provincial Council is to ensure towns and villages, especially the smallest, enjoy access to essential financial services,” he said, highlighting that the agreement with Bankia is an indication of the financial institution’s pledge to the province of Granada.

Over 40,000 kilometres a month

Bankia’s mobile branches cover over 40,000 kilometres a month, serving 337 towns and villages across five autonomous communities. Bankia has five Ofibuses in Castile-Leon, two in the region of Valencia, another two in La Rioja, one in the region of Madrid, and one in Castile-La Mancha.

In Segovia, Bankia’s mobile branches serve 89 municipalities, travelling an average of 7,000 kilometres a month. In Avila they visit 73 municipalities, covering 7,200 kilometres.

In Valencia, they serve 34 municipalities, travelling 4,000 kilometres per month. In Castellón, they provide a service to 35 municipalities, covering a total of 5,000 kilometres.

In La Rioja, the bank’s two Ofibuses travel 8,300 kilometres each month to 56 towns and villages. The Ofibus serving Madrid is used to perform banking transactions in 37 municipalities, travelling 3,100 kilometres; while in Ciudad Real, the mobile branch follows a route of 5,000 kilometres visiting 13 towns and villages.

Users of the Ofibuses perform around 108,000 transactions per annum through the service provided by these mobile branches.

Bankia’s Ofibuses also cover sports and cultural events such as the Madrid Book Fair, the World Motorcycle Grand Prix in Cheste (Valencia), and the International Classic Car Show and Motorcycle Trade Fair in Madrid.

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